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New Member

Trace route using an Ip Phone

Hi all,

due to troubleshooting issue over Unity,

we are looking for a way to follow step by step packets route between a test Ip Phone and Unity itself.

So, is there any workaround to perform a sort of tracert command using phone directly ? In this way could be possible to follow packet route from origin to endpoint.

Thanks in advance

Federico

5 REPLIES

Re: Trace route using an Ip Phone

Not that I have every heard of. I would just trace route from the default-gateway of the phone and source the trace from the same subnet the phone resides in.

Cisco Employee

Re: Trace route using an Ip Phone

get a sniffer trace. that will show you all the traffic to and from the phone

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Trace route using an Ip Phone

well, sniffer already used..

but you can see only packet with source and destination addresses related to the end-points and not which are the middle-hop between ip phone and Unity.

This is the reason why we are looking for a way to simulate tracert command.

New Member

Re: Trace route using an Ip Phone

Get laptop connect to port change port access Vlan to voice Vlan and then try to do the tracert .

New Member

Re: Trace route using an Ip Phone

I'll try and give you a feedback.

Thanks

Federico

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