It says Note: This option is only possible if the E.164 address is not already used for other purposes
I have a client that we installed 3 CCME routers and 2 of the 3 have a NM-CUE. I have set the number to be their 10 digit number and their E.164 number to be their 4 digit extension which is also the last 4 digits of their DID number.
How can I get the receptionist the ability to send a call directly to the users voice mail without ringing the phone?
I tried adding the number ahead of the extension and then the CFB and NA would go to the 5 digit number but that created an issue calling and getting voicemail from the remote sites so I went back to the 4 digit number.
What is the purpose of setting the extension to their 10 digit number? It seems that you could make the extension their 4 digit extension and use the e.164 for the 5 digit as described in the link. If your current setup is necessary for some reason, you can use a voice translation rule to accomplish this.
I am getting 10 digits for the Telco. I think when I change the number to the 4 digit I cannot get an incoming call for the PSTN. I can create a test DID and test. I will advise if that works. If it does I will also have to check on inter 4 digit calling and accessing voicemail.
Don't think so atleast when I try as so as I hit transfer and the Pilot number it goes to Unity but for the caller not the receptionist. The receptionist wants to send the caller directly into the voicemail box for the person the caller wants.
Sorry, as sson as I hit the message button or dial the pilot it drops the receptionist off the call and the caller is connected to the VM system but the general message not the users voice mail message. Don't know of any way to keep that call holding to dial in the ext. and the #2??
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.