Transfer from Unity Call handler to a phone in CME
Unity is dual integrated to a CME and Callmanager.
I have setup a call handler that attempts to transfer to a subscriber's extension at XXXX (phone that is registered to CME). The transfer type is set to Supervise transfer, and "Ask Callers name" option has been checked. When a caller calls into Unity and when Unity transfers to above extension, it appears to be a blind transfer, rather than supervised transfer. I dont hear the caller's name announced on the phone.
If the same setup is set with Callmanager, supervised transfer works as expected.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...