transfer to a extension during the greetings in call handlers
I already configured the call handler and everything its ok, but I want that the caller can dial a extension during the greeting and transfer to that extension like 101, not using caller input 0-9, I check the combobox âAllow Transfers to Numbers Not Associated with Users or Call Handlersâ in greeting, but when the caller dial the extension during the greeting , hear âyou cannot be transfer to this number, check the number and try againâ, also I created a restriction table to allow transfer, but I don't know what else to do, pls help.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...