I have a CUMBE 6.1 with UC 2.1 and I'm trying to get it to transfer to a person extension from within UC. I call into Unity Connection and get the Opening greeting and when I dial a person's extension it goes to there greeting. Now I have set the following in the users transfer options:
Transfer Action
Transfer Calls To: Extension 7235
Transfer Type
Release to Switch
and I still get the greeting. I don't have any partition's on the phone lines. It's a basic partition and CSS setup, I'm not blocking VM ports with PT or pilot's number with that either. Am I missing something here? I've done this a hundred times and even tested in my lab and everything is fine. Here's a log from the port when the call is made:
7113 PHGreeting Playing greeting for Subscriber: Tony Att Call answered if needed
7113 PHGreeting Playing greeting for Subscriber: Tony Att Call answered if needed
7113 PHGreeting Playing greeting for Subscriber: Tony Att Call answered if needed
7113 PHGreeting Playing greeting for Subscriber: Tony Att Call answered if needed
7113 PHGreeting Playing greeting for Subscriber: Tony Att Call answered if needed
7113 PHGreeting Playing greeting for Subscriber: Tony Att Call answered if needed
7113 PHTransfer Playing greeting for Call Handler: ATI_Main_CH State - PHTransfer.cde!XferCall
7113 PHTransfer Playing greeting for Call Handler: ATI_Main_CH State - PHTransfer.cde!PlayTransferIntro
7113 PHTransfer Playing greeting for Call Handler: ATI_Main_CH State - PHTransfer.cde!PlayTransferIntro
7113 PHGreeting Playing greeting for Call Handler: ATI_Main_CH DTMF received [7]
7113 PHGreeting Playing greeting for Call Handler: ATI_Main_CH DTMF received [7]
7113 PHGreeting Playing greeting for Call Handler: ATI_Main_CH DTMF received [7]
7113 PHGreeting Playing greeting for Call Handler: ATI_Main_CH Call answered if needed
7113 PHGreeting Playing greeting for Call Handler: ATI_Main_CH Call answered if needed
7113 PHGreeting Playing greeting for Call Handler: ATI_Main_CH Call answered if needed
7113 PHGreeting Playing greeting for Call Handler: ATI_Main_CH Call answered if needed
7113 PHGreeting Playing greeting for Call Handler: ATI_Main_CH Call answered if needed
7113 PHGreeting Playing greeting for Call Handler: ATI_Main_CH Call answered if needed
-IDLE-
Any suggestions are welcome.
Cisco Unity Connection version: 2.1.0.9901-362
