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Transfer voicemails from ICS7750 U3.1 to new CUE 3.0

estripoli
Level 1
Level 1

Yep, we've got an old ICS7750 with Unity 3.1, and we want to transfer the voicemails to our new Unity Express 3.0 system. Has anyone written a utility to do this? There are only 20-30 users that need their voicemails transferred, but there are some who have a number of VMs stored.

2 Replies 2

Markus Schneider
Cisco Employee
Cisco Employee

There is no way to transfer the messages (from any version of Unity to any version of CUE). The best you can do is to retrieve the messages from Exchange on the 7750 (via POP/IMAP/MAPI) and save them off as .wav files.

Thanks, I was hoping someone had taken the time to write a utility. Oh well...