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Community Member

Transfer voicemails from ICS7750 U3.1 to new CUE 3.0

Yep, we've got an old ICS7750 with Unity 3.1, and we want to transfer the voicemails to our new Unity Express 3.0 system. Has anyone written a utility to do this? There are only 20-30 users that need their voicemails transferred, but there are some who have a number of VMs stored.

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Cisco Employee

Re: Transfer voicemails from ICS7750 U3.1 to new CUE 3.0

There is no way to transfer the messages (from any version of Unity to any version of CUE). The best you can do is to retrieve the messages from Exchange on the 7750 (via POP/IMAP/MAPI) and save them off as .wav files.

Community Member

Re: Transfer voicemails from ICS7750 U3.1 to new CUE 3.0

Thanks, I was hoping someone had taken the time to write a utility. Oh well...

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