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Transfering from Auto Attendant to an Unknown Number

Hello All,

I'am trying to get a call handler to transfer to a phone without a voicemail. I was told there is a check box to allow this but I can't find this, I also have to modify the transfer rules? I'am using unity connection 7.0.

Thanks

1 REPLY
Cisco Employee

Re: Transfering from Auto Attendant to an Unknown Number

Jason,

This is a pretty popular/frequent question on the forums. You can send subscribers to a built-in system transfer conversation, which will allow this.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag115.html

Hope that helps,

Brad

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