Transferred to FailSafe.... CiscoUnity_ConvMsg Errors
I have upgraded to Unity 4.21 over night and everything seems to be working as normally.. However, every now and then we seem to be getting ConvMsg Errors in the Event viewer..
It seems that users are getting the Failsafe conversation message when they try accessing their inbox.. I have so far been unable to replicated this..
This is an example of a error message we get..
Transferred to FailSafe conversation while running conversation ConvCVMMBoxReset on Port 1. See the following file for the contents of the Named Properties : e:\CommServer\Logs\\NPDump_20080904_153341.txt
Has anyone encountered this problem before and advise how to rememdy it.. I have attached the log.txt file as an example..
Re: Transferred to FailSafe.... CiscoUnity_ConvMsg Errors
Hmmm.. just an update on this..
I noticed that all these "Transferred to failsafe converstations" refer to ConvCVMMBoxReset..
Does anyone know what ConvCVMMBoxReset does exactly ??.. Unfortanately, unlike the example attached, the majority of logs do not indicated the users affected so I cant find out what exactly is happening !!
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...