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Translation Pattern Dependent MWI signal

I have overlapping 4 digit DNs, so I've created XLate patterns to allow 4 digit dialing within cities, but 6 digit dialing between with specific site codes assigned to each city. The issue I'm having is with MWIs. I can get Unity to send the string I want, but CCM doesn't pass it through the to digit analysis with all the signalling intact. See the attachment for additional details.

CCM = 4.0(2a)SR2c (2 server cluster)

Unity = 4.0(4)SR1 (unified w/failover)

If there is a better way to maintain 4 digit dialing within an unoverlapping DN defined area, and use 6 digit dialing for between sites...

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Cisco Employee

Re: Translation Pattern Dependent MWI signal

I believe there is a service parameter in CCM called MultiTenantMWIMode that you need to enable. This is mentioned in the Unity-CCM integration guides. It is part of the "To Set Up the Voice Mail Server Service Parameters" process in the "Programming the Cisco CallManager Phone System" section.

Regards,

Eric

2 REPLIES
Cisco Employee

Re: Translation Pattern Dependent MWI signal

I believe there is a service parameter in CCM called MultiTenantMWIMode that you need to enable. This is mentioned in the Unity-CCM integration guides. It is part of the "To Set Up the Voice Mail Server Service Parameters" process in the "Programming the Cisco CallManager Phone System" section.

Regards,

Eric

New Member

Re: Translation Pattern Dependent MWI signal

That did it. Thank you Eric.

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