04-16-2012 12:12 PM - edited 03-19-2019 04:45 AM
Hi,
Using UC540. Currently facing two issues i) Unable to access voicemail ii) when transferring calls to voicemail, caller hears a few rings and then receives a busy tone. Issue is intermittent. UC is running IOS 15.0(1)XA3a and CUE 8.0.2.
Rgds,
04-16-2012 12:50 PM
You should update both IOS and CUE to latest version, then report again.
04-24-2012 07:37 AM
Hi
Is there any way to take debugs and resolve the issue rather than first upgrading the IOS and CUE or the whole software pack?
Rgds
04-24-2012 11:34 AM
lots of possibility here.
"a few ring and busy" sound like codec issue.
"intermittent" problems mostly are bugs or out of resoucres.
what happen if transferee call directly?
like other poster suggested you can try with later version
I understand latest doesn't mean bug free but worth to try it.
05-02-2012 10:12 AM
Thnx
Upgradation fixed the issue!
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