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Community Member

turn off voice mail

i have a user who will be leaving the office for a couple months and i want to turn off her voice mail so she doesnt have a ton of messages in her voice mail box when she returns.

thanks.

2 REPLIES
Bronze

Re: turn off voice mail

You could go to the Greetings menu of the subscriber and set a blank recording (or she can record a greeting) and then change the After Greeting option to send the caller to another person, another call handler or just to Hang Up.

She could do all that under her Alternate Greeting and turn on her greeting while she's out.

Cisco Employee

Re: turn off voice mail

You can also turn on the extended abscence greeting in recent versions of Unity (4.0(5) or later). One of the options is to not take messages while the alternate greeting is active - when the user dials in to check messages they can also be warned about the fact that their alternate greeting is active so they don't forget to turn it off when they return from leave.

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