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New Member

Two Unity Integrations with Call Manager

I'm installing a second Unity Server to support a different Site. I've got unity installed and I think i have everything configured correctly for the integration. the Problem I'm having is that the unity ports on the new server show up as registration unknown. it does list the new unity server Ip address.

i think this is causing me to get a re-order tone when i dial the Pilot number. This new unity server is 4.04

5 REPLIES
Cisco Employee

Re: Two Unity Integrations with Call Manager

On the second Unity server, open service.msc applet. Is AvCsMgr started? Are most of the AV* services started? If the answer is yes, try stopping Unity from the system tray. Restart Unity after Unity has stopped. If Unity now works, I am pretty sure that bug is fixed in Sr1 + Es35

see solution provided on a prev netpro posting:

http://forum.cisco.com/eforum/servlet/NetProf;jsessionid=o3in4b1k51.SJ1B?page=netprof&forum=IP%20Communications%20and%20Video&topic=Unified%20Communications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dd6d724/0#selected_message

Cisco Employee

Re: Two Unity Integrations with Call Manager

download Unity 4.0.4 SR1 from http://www.cisco.com/cgi-bin/tablebuild.pl/unity-40

post your email address or call tac for es35.

New Member

Re: Two Unity Integrations with Call Manager

I have SR1 applied. I do not have Es35 applied yet.

as to the services Starting all of the Av services are started.

Guess my next Step is to call the TAC

Cisco Employee

Re: Two Unity Integrations with Call Manager

So if you stop Unity from system tray, and restarted Unity again, Unity works?

New Member

Re: Two Unity Integrations with Call Manager

I have opened a case, and have Es35 patch,If you need,please contact me with ctulu@21cn.com

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