Hi everyone,
We are experiencing unussual problem with one of our phone system related to it's CPU.
Simply when you dial a number it seems to ring, but other side doesnt hear anything.
Topology is : - UC540 / SF 300 / an about 10 phones
- also there is a VPN to remote location where is 800 series router / 2x switch / 5 phones
Thanks in advance for any help/ suggestions.
(Error message) :
CPU is overloaded:
CPU utilization for five seconds: 100%/0%; one minute: 99%; five minutes: 99%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
153 5461588 589726 9261 97.75% 94.28% 95.58% 0 HTTP CORE
67 2850496 601610 4738 0.63% 0.79% 0.81% 0 ILPM
68 185048 3624394 51 0.47% 0.24% 0.24% 0 COLLECT STAT COU
165 1489576 18126260 82 0.47% 0.42% 0.40% 0 Skinny MOH Serve
127 694044 1908138 363 0.15% 0.14% 0.08% 0 Skinny Msg Serve
1 48 110 436 0.00% 0.00% 0.00% 0 Chunk Manager
2 2176 72946 29 0.00% 0.00% 0.00% 0 Load Meter
3 0 1 0 0.00% 0.00% 0.00% 0 faxmsp
4 100 23263 4 0.00% 0.00% 0.00% 0 EDDRI_MAIN
5 0 1 0 0.00% 0.00% 0.00% 0 RO Notify Timers
6 611248 61608 9921 0.00% 0.17% 0.17% 0 Check heaps
This is a history:
11111111111111111111 11111111111111111111
000000000000000000009999900000000000000000000999999999999999
000000000000000000009999900000000000000000000999999999999999
100 ************************************************************
90 ************************************************************
80 ************************************************************
70 ************************************************************
60 ************************************************************
50 ************************************************************
40 ************************************************************
30 ************************************************************
20 ************************************************************
10 ************************************************************
0....5....1....1....2....2....3....3....4....4....5....5....6
0 5 0 5 0 5 0 5 0 5 0
CPU% per second (last 60 seconds)
111111111111111111111111111111111111111111111111111111111111
000000000000000000000000000000000000000000000000000000000000
000000000000000000000000000000000000000000000000000000000000
100 ############################################################
90 ############################################################
80 ############################################################
70 ############################################################
60 ############################################################
50 ############################################################
40 ############################################################
30 ############################################################
20 ############################################################
10 ############################################################
0....5....1....1....2....2....3....3....4....4....5....5....6
0 5 0 5 0 5 0 5 0 5 0
CPU% per minute (last 60 minutes)
* = maximum CPU% # = average CPU%
11
004335532322223222222233433334342322322322232232223223222232224222322223
009780285633332343333352663444947743633024273353348334434345340333743438
100 #*
90 #*
80 #*
70 #*
60 #*
50 #** ** *
40 #******* * * ** *** * * * * * * * *
30 #********* * ************ * * * * * * ** * * *
20 #***********************************************************************
10 ########################################################################
0....5....1....1....2....2....3....3....4....4....5....5....6....6....7..
0 5 0 5 0 5 0 5 0 5 0 5 0
CPU% per hour (last 72 hours)
* = maximum CPU% # = average CPU%
Getting this error:
000375: Mar 26 09:06:23.710: %IVR-3-LOW_CPU_RESOURCE: IVR: System experiencing high cpu utilization (99/100).
Call (callID=645) is rejected.
