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New Member

UC Voice enabled directory Handler

Hi

I'm trying to setup a voice enabled directory handler in Unity connection 7.1.3.

I have all configured and seem to work ok except one issue.

I can only call subscribers by Name, i can not call ext and other numbers example outbound calls. when i try to call i get  "you can not call that number....."

Any idea to what it could be?

Thanks

Mohammed

2 REPLIES

Re: UC Voice enabled directory Handler

2 questions:

1) Do you have that callers can enter extensions during greeting selected?

2) What restriction tables are applied to your system?

Hailey

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New Member

Re: UC Voice enabled directory Handler

David,

It was a restriction Table. now i can call external numbers

Thanks

Mohammed

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