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Community Member

UCCE Trans-Route JTAPI Triggers

Is there any documentation that shows the number of JTAPI triggers per application that is recommended when deploying a new application based on the amount of load?

Hall of Fame Super Silver

Re: UCCE Trans-Route JTAPI Triggers

I don't belive such documentation exists, can you elaborate more on your issue/concern?


Community Member

Re: UCCE Trans-Route JTAPI Triggers

The thing I am wondering is how many JTAPI triggers are required per application on the IP-IVR and how that correlates to the number of DNIS numbers tied to the translation route service created in IPCCE if any and also the other way around. I have attempted to find information on this several times in the past without any luck.

For example if I have a IP-IVR application with 200 sessions and ports available and I have a single JTAPI Trigger and a Single DNIS label on the Translation Route service, will this work or do I have to have "X" number of JTAPI triggers per session and "X" number of DNIS labels on the translation route service.

Not sure if this clears up my question though.

Thank you,

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