You cannot play media or invoke steps that require an active contact (e.g. Accept) if you are doing an offline step-through debug within the CCX editor. For this you would need to perform a reactive debug instead.
Upload the script and assign it to an application.
Start a reactive debug on it.
Call a trigger for the application.
The script will appear in the editor and allow you to walk through it. The difference is that you now have a contact (yourself) in the script and can hear the output.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...