Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

Bronze

UCCX 8.5.1 Enhanaced Agent Licenses

Hi,

I added 3 UCCX 8.5 enhanced seat licences to our UCCX cluster and they uploaded correctly and were verified, but they do not show when I display the licenses. I have stopped and started the Licence and Resource Maanger service, but the license count has not increased.

Has anyone else had this issue?

Cheers,

Phil

  • Unified Communications Applications
Everyone's tags (2)
2 REPLIES

Re: UCCX 8.5.1 Enhanaced Agent Licenses

It looks like you have to reboot the cluster.

Sent from Cisco Technical Support iPhone App

Please rate useful posts.
Silver

UCCX 8.5.1 Enhanaced Agent Licenses

Are your existing licenses Enhanced?

You cannot mix license types. If your exsiting licenses were Premium and you tried to add new Enhanced this is exactly what you would get.

Graham

520
Views
0
Helpful
2
Replies