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UCCX Call Control Group randomness ?

Hi,

I have several applications each with their own Call Control Group in UCCX 5.0(2).

The problem is, if I call the application trigger, often different Call Control Groups seems to handle the call from what is specified in the trigger config. I have plenty of available sessions and CTI ports in all Call Control groups.

My understanding is that a trigger uses a specified Call Control group and that's that.. It should not grab ports from others..

Any assistants appreciated.

thanks.

Matt.

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