Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

UCCX CTI Route Point - Call Forward Settings

I am looking to have anyone calling a CTI Route point that points to UCCX to temporarily be forwarded to a voice mail box with a message.

If I check the call forward settings under the CTI Route Point DN to point to a mailbox, will that work or will the call still try to go to UCCX?

Thanks

1 REPLY
New Member

Re: UCCX CTI Route Point - Call Forward Settings

it will forward, but i believe it will carry the digits of the

route point. so you may want to match digits of VM box to RP.

345
Views
0
Helpful
1
Replies
CreatePlease to create content