In the above sample license info, "Cisco Unified CCX Premium Seat(s): 190". As per my understanding, Everytime when an agent logins to UCCX (CAD/IPPA/BIPPA), he/she will acquire a premium seat license from the UCCX server.
Now, I would like to know (Based on my understanding) Can only 190 agents can login to CAD concurrently and the 191st agent will not be able to login? If not, what is the concept of agent license?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...