UCCX-RTMT-ALERT- After Upgradation of UCCX from 8.0.2 to 8.5 SU2.
After upgradation of UCCX from 8.0.2 to 8.5 SU2 we are receiving below RTMT error which says critical. Any ideas ?
At XXX 02 08:37:27 EDT 2012 on node XXX-IPCC01, the following SyslogSeverityMatchFound events generated: SeverityMatch : Critical XXX 02 2012 08:37:19.981 -0400: %CSA-2-EVENT_CLIM_DENY: %[PID=14390][component=CiscoSecurityAgent] : The process '/opt/cisco/uccx/desktop/bin/slapd' (as user uccxuser(700) group uccxservice(400)) attempted to establish a TCP connection with <ip address> on port 3016 and exceeded the specified rate limit of 2000 connections in 1 minutes. The operation was denied. [rule 908] AppID : Cisco Syslog Agent ClusterID : NodeID : XXX-IPCC0
UCCX-RTMT-ALERT- After Upgradation of UCCX from 8.0.2 to 8.5 SU2
Did this happen while running the UCCX backup?
If yes, I see a defect CSCtn93085-
During a backup of UCCX, the LDAP Monitor Service is temporarily stopped. This is normal behavior,
but a severity 2 alarm is being generated in the SysLog. The alarm makes it appear that the service
stopped unexpectedly or crashed.
Ignore alarms regarding the LDAP Monitor Service that appear during the timeframe of a UCCX backup.
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