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UCCX Upgrade using PUT issue - Enter a valid backup file

We are upgrading UCCX from 7.0(1)SR05 to 8.5.1, after running PUT we got the backup file as 

PUTBackup26-Aug-14#14-29.tar

While restoring this file in 8.5.1 system we are getting error message as "Enter a valid backup file" and is unable to proceed

Backup TAR location details given as 

SFTP address : x.x.x.x

File path : /

User name : admin

Password : *******

Appreciate your feedback

 

2 ACCEPTED SOLUTIONS

Accepted Solutions

In the file path, mention the

In the file path, mention the name of the TAR file as well. Eg. /PUTBackup26-Aug-14#14-29.tar

Please rate useful posts.

Great, good luck on your

Great, good luck on your upgrades!

Please rate useful posts.
4 REPLIES

In the file path, mention the

In the file path, mention the name of the TAR file as well. Eg. /PUTBackup26-Aug-14#14-29.tar

Please rate useful posts.
VIP Purple

Hi Mathew,Have u successfully

Hi Mathew,

Have u successfully upgraded from 7 to 8?

I did not understand your query  since if you are trying to restore UCCX 7 backup on UCCX 8 , that won't because of different UCCX versions.

Please elaborate.

regds,

aman

New Member

Thanks George, UCCX was

Thanks George, UCCX was looking for files inside tar file.

 

Great, good luck on your

Great, good luck on your upgrades!

Please rate useful posts.
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