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UCM 6.1.3 dropps transfer calls

Hello,

I have a stand alone server on 6.1.3, when a call comes in from the PSTN when the receptionist tries to transfer the call, once she presses the transfer softkey the second time, the call is gone from her display, making the assumption that the call was transfer, indeed it wasn't instead it was dropped

I check the MRG we have mtp resources, xcoding resources

the call comes in from a H.323 gateway

it just started happening on Friday

any help is appreciated

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