My issue is this, we were running CM 4.1 up until about a week ago. There were 3 users that were using the CiscoTSP to call from outlook. The only issue is that 1 of the machines was running Windows Vista which would not work at all. All of the other machines that were using Windows XP worked great. A week ago we upgraded to UCM 7.0 and of course the call from outlook stopped working, so i installed the new version from callmanager. On 2 machines I cannot even open the configuration of CiscoTSP, I click on configure and it hangs the application. On a 3rd machine I am able to configure the CiscoTSP but no matter what I try to dial it tells me the number is invalid. Of course now it installs and runs perfectly on Windows Vista and even Windows 7.
Any help would be appreciated, I KNOW this is unsupported but I am not trying to install across the enteprise, I am only talking about 3 machines.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...