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New Member

UCM - Where do you see what phone is been used by Ext Mobility

Hi

Call managed 6.1.2.1000-13

I have a profile using extention mobility and that profile is logged into a phone

I am struggling to find which phone this profile is logged into?

I cannot look at the back of the phone for the mac as I am remote - but unable to see where you find this?

Many thanks in advance

Nick

1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

Re: UCM - Where do you see what phone is been used by Ext Mobili

Hi

Go to Device/Phones in CCMAdmin.

To the right of the screen just below the drop-down menus there is an 'Actively Logged In Device Report' - click 'Go' next to that.

You can then use the find criteria to search by directory number, profile name etc.

Aaron

Please rate helpful posts..

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
2 REPLIES
Super Bronze

Re: UCM - Where do you see what phone is been used by Ext Mobili

Hi

Go to Device/Phones in CCMAdmin.

To the right of the screen just below the drop-down menus there is an 'Actively Logged In Device Report' - click 'Go' next to that.

You can then use the find criteria to search by directory number, profile name etc.

Aaron

Please rate helpful posts..

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: UCM - Where do you see what phone is been used by Ext Mobili

Spot on - new it was something simple

Many thanks and rated 5 star mate

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