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UM 5.X and deleting emails from phone

guys

when we access email from the phone and delete, it is permanently deleted. is it possible to block this or have it moved to the deleted items folder instead of permanent deletion?

using exchange 2007

thanks in advance

  • Unified Communications Applications
2 REPLIES

Re: UM 5.X and deleting emails from phone

This is controlled by CoS in Unity. Go to Unity admin > Class of Service > Messages. There is a checkbox for "Deleted messages are copied to the deleted items folder".

Hope this helps.

Brandon

Bronze

Re: UM 5.X and deleting emails from phone

Great

thanks a lot and have a great christmas

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