Re: UM manager 6.0 business edition integration with unity conne
You will have to check your AXL settings on Unity Connection and CUCM. This is the "glue" that holds it all together so you can import CUCM users. Rule of thumb is that they have to have Primary number/device associated to their CUCM user name.
If you are looking at calling out of Outlook your contacts, this is done through the TSP plugin.
If you are trying to use OCS, then you will need to use Presence to create the "bridge" between OCS and CUCM. OCS will send a SIP invite/request to Presence, which in turn connects to CUCM via AXL and SIP to "control" the IP device (to make the call then)
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...