Unable to access voicemail when no messages in mailbox
I have Unity 4.0(4)SR1. I have a user on the system that is unable to access his voicemail when there are no messages in his mailbox. He puts in his password and it tells him the password is invaild. He calls his voicemail leaves himself a message. Accesses his voicemail puts in the same password and it lets him right in?? I have completley removed his user and recreated it and it is still happening.
Re: Unable to access voicemail when no messages in mailbox
I would go to TAC with this "odd" one. I did some research I found someone having this exact problem a year ago (to the day) Sadly the thread does not have any resolution but does have some pointers from Unity "top dog" Lindborg;
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...