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New Member

Unable to add phones using CUCME

Hi,

I am trying to add new phones using the CUCME graphical interface but the web page just doesnt proceed after I make the changes and hit the submit button.

I captured the following error messages:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.1; FDM; MS-RTC LM 8)
Timestamp: Fri, 26 Nov 2010 16:47:37 UTC

Message: Permission denied
Line: 1
Char: 1
Code: 0
URI: http://192.168.0.1/ITSMain

Here's another one:

Invalid ITS Command

And another:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1;
Trident/4.0; GTB6.6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR
3.0.04506.30; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Timestamp: Fri, 26 Nov 2010 16:24:48 UTC

Message: Permission denied

Line: 1
Char: 1
Code: 0
URI: http://192.168.2.1/ITSMain

Message: 'value' is null or not an object
Line: 7146
Char: 13
Code: 0
URI: http://192.168.2.1/admin_user.js

Can someone please advice on what to do? I'm slowly running crazy here

Please see my telephony service config snippet:

!
!
telephony-service
fxo hook-flash
max-ephones 168
max-dn 500
ip source-address 192.168.2.1 port 2000
timeouts ringing 60
system message WELCOME TO NETCO CCME
url services http://phone-xml.berbee.com/menu.xml
url authentication http://192.168.2.3/voiceview/authentication/authenticate.do
load 7912 CP7912080001SCCP051117A
load 7970 TERM70.7-0-1-0s
load 7971 TERM70.7-0-1-0s
time-zone 21
time-format 24
voicemail 29999
max-conferences 12 gain -6
moh music-on-hold.au
web admin system name admin password cisco123
dn-webedit
time-webedit
transfer-system full-consult
login timeout 180 clear 18:00
after-hours block pattern 1 009 7-24
after-hours block pattern 2 080 7-24
after-hours block pattern 3 0. 7-24
directory last-name-first
directory entry 1 30901 name MANAGER TRAINING
directory entry 2 30101 name CHUKWU P.O
directory entry 3 30102 name YAKUBU A.L
directory entry 4 30547 name MUSTAPHA BELLO
directory entry 5 30901 name manager training
create cnf-files version-stamp 7960 Nov 26 2010 15:03:25
!

Femi

Everyone's tags (3)
3 REPLIES
New Member

Re: Unable to add phones using CUCME

Hi,

Just to add, I recently upgraded from C3825-SPSERVICESK9-M version 12.4(9)T to 12.4(24)T3

Regards,

Femi

Hall of Fame Super Gold

Re: Unable to add phones using CUCME

The GUI is buggy and limited. Only use CLI for important administration tasks.

That way you will also learn how CME "works:/

New Member

Re: Unable to add phones using CUCME

Hi,

Thanks for the response.

I however noticed the problem was with the GUI version, so I upgraded the

GUI to 7.1 and everything worked fine.

Regards,

Femi

On Nov/26/10 6:05 PM, "p.bevilacqua"

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