Unable to change tftp address in IP Communicator 7.0.5

[jlcembellin]

After upgrade Ip communicator to 7.0.5.0 I can not change network settings: device name and tftp server address. The fields are in gray color.I send a screenshot

[rtrees]

Now that's interesting. Thanks, we'll give it a try.

[dankennedy]

Made no difference on Windows 7 using .msi or .exe

However, if you run in XP compatiblity mode you can access all of these settings without problem.

I have tried this on Windows 7 32 and 64bit and it works fine.

[jcheisel84]

This worked for me. I was already part of the Administrators group, which I read above would fix it, but it was still grayed out for me. It wasn't until I changed the compatibility mode to operate on XP that I was finally able to change the TFTP.

Thanks!

[michael mack]

Same issue.  Installed with the .msi and could not change any network settings no matter what I tried.  Uninstalled the application, then reinstalled using the .exe.  No problems, everything seemed to work fine.  Didn't have to mark it as XP compatible or run as administrator at all.

I noticed that the install seemed to do a lot more things in the background when I used the .exe installer.

[jitendra.shejwadkar]

Thank you.

[j.manley]

I had the same problem with the options being unavailable.

Once I uninstalled and reinstalled the IPC using the .exe.  Everything was visible again.

[antonio.vazquez]

Hi,

other solution to solve this is execute IP COmm software as a Administrator (I have tested it on Windows 7).

Regards

[Mark Walters]

One small note:  Selecting 'run as administrator' didn't appear to work for me at first.  Turns out I wasn't closing the application all the way before trying to run it again as adminstator. 

In the preferences pane I unchecked "close hides application", closed the app, then ran as administrator.  viola.

cheers

mark

[PierMatteo]

This worked just fine. Thanks a lot!

[Emin YONEY]

This worked just fine. Thanks for your info.

[nitesz010]

Wow!! That worked. Thanks 

[Kenneth McCoig]

That worked for me as well! Thank you!

[dianareyes]

After trying several troubleshooting steps, this worked for me!  

Great post, thank you!

[faizmz]

thanks for the advice...turns out i have to terminate the program by opening my task manager and manually terminate the CIPC software, right after that i re run the software by right clicking and running as an administrator... and now i can change my settings again...thank you sir...

[rubendehaas]

I had the same problem with IP Communicator 8.6 installed on Windows 7 32 bit.

Totally Close Ip communicator. Just go to the original program in menu start. Go to All Programs ==> Ip Communicator ==> right click ==> Run as administrator. Start CIPC. Now you are able tochange the TFTP and other netwotrk settings.