External messages to Unity all OK, External users can leave messages to users via directory handler and name lookup fine.
However, if we press the messages button on the ip phone internally, press 2, then spell the name, you then hear that users recorded name, speak message, press # to send. We get a system prompt that says "No valid address was given" Selecting by extension number gives the same error.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...