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Unable to login to CUPC from WAN locations

Hi,

I am using CUPS: 8.5 & CUPC: 8.5.4....From LAN, if i try to login to CUPC  it works fine. But from the WAN locations/branches if i try to login to CUPC it doesn't work. Sometimes it says: unable to contact cup server & soemtimes it goes for ever...

There is no firewall in between...Any clue??

  • Unified Communications Applications
1 REPLY
Super Bronze

Unable to login to CUPC from WAN locations

Hi


Can you resolve the CUPS server name (i.e. ping it by name) on the remote site? May not be in the branch's DNS server...

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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