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Unable to pass caller id to after hours support cell phone from call manager

satcomdirectinc
Level 1
Level 1

Does anyone know how to pass caller id through an after hours auto attendant menu to a cell phone?  I am only able to get it to display the 6001 auto attendant extension, and not the calling parties caller id.

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi William,

Have you tried playing with this setting?

CallManager System Parameter:

Clusterwide Parameters (Device - Phone)

Display Original Calling Number on Transfer from Cisco Unity = True

When we changed this parameter from the default = False to True the proper

clid is shown on transfers from UC 7.1

Cheers!

Rob

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