Unable to retrieve VMs by phone, but able to retrieve by Outlook
I am using Unified Messaging server 4.0(5).
Currently, I have sites at Germany, UK and US. Germany and US users Exchange mailboxes are resided in US Exchange server 2003 and UK users have their own Exchange Server 2003.
My company has decided to provide Unified service to Germany people and yesterday they have migrated few exchange mailboxes from US to UK Exchange server.
I have configured two subscriber profiles in existing Unified server today. These two users are able to get and listen the messages in outlook mailbox, but couldn't able to listen by phone. Red indicator is glowing on phone when voicemail is reached. When they try access the voicemail by phone, unified system is prompting with "Your message are not available now. To send a message press 2. You don't have old messages".
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