Hello,
Using Cisco Unity 4.1 Build 4.1(1) w/on box exchange (VM only), the UnityMTA folder will start collecting VM messages and not deliver them to Exchange. Funny thing is that it only happens with unknown outside calls.
Just this morning I had about 6 messages in the UnityMTA folder and all of them were marked as being from unknown callers. When I dialed my extension from another Cisco phone and left a message it was delivered fine. When I called my extension with my cell phone and left a message it ended up in the UnityMTA folder and not delivered. After a reboot all the messages were sent and everything was back to normal.
No errors reported in Event Viewer at all.
What causes such behavior? I am constantly watching the MTA folder now incase Unity decides to not deliver messages again.
Thanks!
Todd