Even if the off-net caller's phone system sends caller id, Unity still thinks of this as an unidentified caller and the voice message comes thru the partner server's Unity_servername mailbox. Unity subscribers that are on Unity servers in different dialing domains, I believe will also come into the user's inbox as Unidentified caller. Forgot to add the Unity definition, "An outside caller, or a subscriber who did not log on to Cisco Unity before calling from an external phone or from a phone that is not associated with a subscriber account (such as a conference room). Subscribers who call from an extension inside the organization on a phone system that does not support identified subscriber messaging are also considered unidentified callers."
Unity will read off the number of the calling party and not state unidentified caller in 4.05 and later! So in either CM or Unity an unidentified callers is someone without caller-id information which is almost always an offnet caller.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...