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Unified CM Telephony Subsystem OUT OF SERVICE

CM 8.03

CCX 8.0.2

Data Check - everything is ОК.

Data Resync - i've done anyway

Status Cisco JTAPI Resync is completed

Cisco JTAPI Client

Node ID: 1 -- Cisco JTAPI Client versions are consistent

Node ID: 2 -- Cisco JTAPI Client versions are consistent

I've rebooted one CCX recently

Status of CCX Engine on both servers is the same:

Cisco Unified CCX Engine PARTIAL SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Manager Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Expression Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Document Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Bootstrap Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

File Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Socket Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Log Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Config Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Cluster Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Session Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

User Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Script Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

RTP Port Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Prompt Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Channel Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Grammar Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Application Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Contact Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Executor Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Archive Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Database Manager IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Subsystem Manager PARTIAL SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

MRCP ASR Subsystem NOT CONFIGURED Not Started Not Started

Unified CM Telephony Subsystem OUT OF SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Core RTR Subsystem IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

CMT Subsystem IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

eMail Subsystem NOT CONFIGURED Not Started Not Started

RmCm Subsystem IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

MRCP TTS Subsystem NOT CONFIGURED Not Started Not Started

Voice Browser Subsystem IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

HTTP Subsystem IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Outbound Subsystem IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

VOIP Monitor Subsystem IN SERVICE FRI DEC 2 11:00:04 2011 00 Days 00:02:27

Database Subsystem NOT CONFIGURED Not Started Not Started

Here is what I find in RTMT System Logs messages. I don't know if it refers to Unified CM Telephony Subsystem OUT OF SERVICE

: SDIDBConfigData:Read failed. odbc:SQLException = Failed to connect to datasource: [Informix][Informix ODBC Driver][-11302] Insufficient Connection information was supplied, ProcessNodeId=Failed to connect to datasource: [Informix][Informix ODBC Driver]

Help me to troubleshoot

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