Unified Communicator has user's status locked on 'offline'
I have a user who is working with Unified Personal Communicator version 7.0(2.13496) on Windows Vista.
The issue he's currently having is that the program shows him as offline and he is unable to change his status. He can send IM's but when anyone tries to send something to him it fails saying he's offline.
I have uninstalled and reinstalled the program from his PC and had the Systems Admin remove and re-add him from the Cisco system. I've even tried to log him in on a different PC and still he shows as "offline" and it will not let us change the status.
Any suggestions would be greatly appreciated. Thank you!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...