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Community Member

Unified Messaging not working when delegate added to exchange mailbox

Hi,

I am new to this community so please let me know if I am missing anything.

We are having an issue where whenever we have a delegate added to a users mailbox that user no longer has gets there voice mails in Exchange.  Voice mail still works for them but it seems like Unified Messaging just stops working.  Has anyone seen this before?

Thanks           

2 REPLIES
Bronze

Unified Messaging not working when delegate added to exchange ma

Cameron... Welcome!

Can you please let us know what version you're using.

Gareth

Community Member

Unified Messaging not working when delegate added to exchange ma

Hi Gareth,

This is happening to a couple of our clients.  Here are the versions for one of them.

Unity Connection: 8.5

CUCME: 8.5

Exchange: 2010

Thanks,

Cameron

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