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Unified Messaging

If I already have Cisco Unity VM installed integrated with customer's existing Exchange domain, they what are the major requirement migrating to Unified Messaging. I know

1) VMO (License per user)

Is there any special licensing they will need to purchase for upgrading from VM to Unified Messaging.

On Cisco Ordering tool, I couldn't seem to find any such part#.

1 REPLY

Re: Unified Messaging

Hi -

We've always been a UM installation, but I believe this is what you want to do. If you are already a Unity 4.0 customer, in the Configurator Tool, select UNITY-LIC-UPG-40 to purchase additional features for an existing Cisco Unity Version 4.0 system in the Configuration Details screen. Then in the Select Options tab, go to Unity User Options. Select part number UNITY-UM-USR-E for the number of users you are currently licensed for voicemail only. The information is referenced in the Unity Ordering guidelines - http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_quick_reference_guide09186a008011c984.html. It says "Voice mail-to-unified messaging upgrade options-Order upgrades from voice messaging to unified messaging on a per-user basis. All users of a Cisco Unity server must be the same type; either voice messaging or unified messaging. Note that TTS sessions must be ordered separately.". Note that Unity 4.2 supports mixed VM/UM on the same server which this doc does not address - here's the doc for that - http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_white_paper09186a0080623fa8.shtml

Regards, Ginger

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