We've always been a UM installation, but I believe this is what you want to do. If you are already a Unity 4.0 customer, in the Configurator Tool, select UNITY-LIC-UPG-40 to purchase additional features for an existing Cisco Unity Version 4.0 system in the Configuration Details screen. Then in the Select Options tab, go to Unity User Options. Select part number UNITY-UM-USR-E for the number of users you are currently licensed for voicemail only. The information is referenced in the Unity Ordering guidelines - http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_quick_reference_guide09186a008011c984.html. It says "Voice mail-to-unified messaging upgrade options-Order upgrades from voice messaging to unified messaging on a per-user basis. All users of a Cisco Unity server must be the same type; either voice messaging or unified messaging. Note that TTS sessions must be ordered separately.". Note that Unity 4.2 supports mixed VM/UM on the same server which this doc does not address - here's the doc for that - http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_white_paper09186a0080623fa8.shtml
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...