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New Member

Unified presence

Hallo,

I have the callmanager set-up,presence also set up well and am having my licenced users.

I keep getting the error message -No line appearances currently exists on the Cisco Unified Communications Manager.

How do i go around this-or how should these line appearences be configured?

Regards,

Nick.

3 ACCEPTED SOLUTIONS

Accepted Solutions
VIP Super Bronze

Re: Unified presence

You need to associate a user to each line appearance. You can do this manually or through BAT.

If you view a directory number appearance on a specific device, you will see a User Association section at the very bottom of the page. You need to associate the end user account with the appearance.

Please remember to rate helpful responses and identify helpful or
Red

Re: Unified presence

You go to CUCM Admin > Device > Phone.  Click on the phone.  Click on the DN on the left hand side.  Go to the bottom of the page.  Click "Associate to End User".

Michael

http://htluo.blogspot.com

Hall of Fame Super Red

Re: Unified presence

Hi Nick,

Just to try and fill in for Michael and jonathan for a moment (+5 points

each guys!)

You will see the steps as outlined in the good reference docs. Then you should be good to go

https://supportforums.cisco.com/docs/DOC-1112;jsessionid=0958FBC44DCBCA0879822014F42FB536.node0#Associate_User_with_Line


http://pushkarbhatkoti.wordpress.com/2009/06/08/cisco-presence-integration-with-ccm-7x-in-20-minutes/

Cheers!

Rob

5 REPLIES
VIP Super Bronze

Re: Unified presence

You need to associate a user to each line appearance. You can do this manually or through BAT.

If you view a directory number appearance on a specific device, you will see a User Association section at the very bottom of the page. You need to associate the end user account with the appearance.

Please remember to rate helpful responses and identify helpful or
Red

Re: Unified presence

You go to CUCM Admin > Device > Phone.  Click on the phone.  Click on the DN on the left hand side.  Go to the bottom of the page.  Click "Associate to End User".

Michael

http://htluo.blogspot.com

New Member

Re: Unified presence

Thank you good peeple,

Am a bit new to unified presence.After associating the end user to the directory number all should be well for with line appearence on presence?or is there anything else i need to do?

Thanks,

Nick.

Hall of Fame Super Red

Re: Unified presence

Hi Nick,

Just to try and fill in for Michael and jonathan for a moment (+5 points

each guys!)

You will see the steps as outlined in the good reference docs. Then you should be good to go

https://supportforums.cisco.com/docs/DOC-1112;jsessionid=0958FBC44DCBCA0879822014F42FB536.node0#Associate_User_with_Line


http://pushkarbhatkoti.wordpress.com/2009/06/08/cisco-presence-integration-with-ccm-7x-in-20-minutes/

Cheers!

Rob

New Member

Re: Unified presence

Thank for your contribution,your guide really helped.

Thanks one again.

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