We are having a strange problem with our new installation of Unity Unified with Lotus. We can not access NEW messages via the phone. We can access new messages via the client with no problems. If we read the message in the client, we can go to "saved messages" on the phone we can listen to messages with no problem. The message we hear when trying to access new messages via the phone is "Sorry, you have no new receipts". TAC case is logged, but not having much luck there. SysCheck is fine, permissions fine, no errors in event viewer for applications etc etc etc. Anybody.... help..... please
15:39:35:665 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 2780] [Port 1] Unity Current time at: 2004-03-25 15:39:35
As you can see -- Unity thinks that two of the messages arrived after we finished playing back the count. We skip playing back messages that arrive after the count to avoid user confusion. (Somebody might get confused if Unity tells them they have 2 new messages and then play back 3.) So Unity thinks that the last message was counted at 2004-03-25 14:00:55 however the time stamp on the line is 15:39:35:665. Odd right? Well a quick check of the source code revealed that the conversation gets the time from the Domino server, not from the OS. This explains why the clock being set wrong would impact the Unity conversation causing messages to be presented in message count portion of the conversation but not when it come to actually playing them back.
I think I am going to file a defect on this because we should be able to handle it a little nicer.
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