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New Member

Unistall Data Migration Assistant ver 6.1(2)

Hi,

I have uninstalled Data Migration Assistant V6.1(2) as I require ver 6.0(1A) installed on my Call manager Publisher.

I removed DMA from control panel add/remove programs and re-booted the server as per the documentation.

DMA V6.0(1A) fails to install as the server reports that a newer version of DMA is installed.

No DMA exists within Program Files. No Informix services are present or running.

Any ideas on a resolution would be appreciated.

thanks

Ian.

1 ACCEPTED SOLUTION

Accepted Solutions
kkp
New Member

Re: Unistall Data Migration Assistant ver 6.1(2)

HI Ian.

I had the same problem.

Start regedit and look here:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products

You should be able to find an entry for DMA, delete this key and try to start the installer again.

Regards Kasper

4 REPLIES
Hall of Fame Super Red

Re: Unistall Data Migration Assistant ver 6.1(2)

Hi Ian,

It seems like there are different instructions for uninstalling DMA. Have you looked at this doc?

Removing DMA

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_1/dmaug611.html#wp37966

Hope this helps!

Rob

New Member

Re: Unistall Data Migration Assistant ver 6.1(2)

Rob,

Thanks for the update. I did have a look at uninstalling DMA for both 6.12 and 6.01 which made no difference.

From a server point of view there is no indication that DMA is now installed. However when installing 6.01 I am notified that a newer version is already installed.

Ian.

kkp
New Member

Re: Unistall Data Migration Assistant ver 6.1(2)

HI Ian.

I had the same problem.

Start regedit and look here:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products

You should be able to find an entry for DMA, delete this key and try to start the installer again.

Regards Kasper

New Member

Re: Unistall Data Migration Assistant ver 6.1(2)

Kasper,

Tried this and it has now allowed DMA to be installed again.

Thanks for your input it was much appreciated.

regards

Ian

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