I have a customer running Cisco Unity Connection version 1.2(1). When they try to record a greeting on a call handler using the TUI Play/Record button, the java applet starts and they can populate the phone number field, but nothing else on the java app works. Also, when they don't populate the number field, they still cannot cancel the java app. They can click ok or cancel or click the x in the upper right corner... nothing, in fact Unity Connection administration page freezes and the only way to get it back is to go to task manager and end it.
I ran into this same problem, the work around is to open the java play/record app and before you click on record click on "Options". In there setup recording to "use phone" and then choose "other" for extension and put in the extension you'd like to use. then go ahead and record; hope this helps....
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
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CUCM Database Replication is an area in which Cisco customers and
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