have a customer who called in saying they were not receiving external voicemail messages. He is not sure how long it has been going on for since he had just been back from vacation. He started stopping services on both unity and exchange, and neither would start up. i asked him to do a complete shutdown of both servers and bring it back up. Both exchange and unity started working again, and they were now receiving external voice messages, although he complained it was quite delayed. based on the event logs, what was the possible cause of this?
8004010F = MAPI_E_NOT_FOUND. A common reason you would get this is if the subscriber can't be resolved when we try to submit the message. Maybe the subscriber was deleted or something like that.
Is the customer really at 3.0(1)? That is really, really, really old code. We have done a ton or work to the UMR to make it more reliable and really they should upgrade to something more recent such as 4.0(4).
We appear to be having the same problem with Unity 4.0(3) in Unified Messaging mode. Internal callers are able to leave messages no problem. However external PSTN callers are played the subscriber's greeting and appear to be able to leave a message, but the subscriber is then unable to retreive it. The MWI is not switched on either. Not sure where these messages are going. Any Ideas ?
My understanding is that the issue was most likely caused by an Exchange service outage. Whilst the Exchange server is unavailable Voice messages (VMs) are held in the UnityMTA directory on the Unity server. When Exchange is up and running again, VMs that have been left in the interim by identifiable callers i.e. internal subscribers are forwarded to the appropriate user mailbox. However VMs left by external callers and from other unidentifiable sources are retained in the UnityMTA directory. The AvUMRSyncSvr service handles this queue and has to be restarted to release the queued up VMs (which also prevent subsequent external VMs to be held up).
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...