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New Member

unity 3.1(6) dbwalker 3.0 errors

Hi,

The Unity 3.1(6) was stopped unexpected and I checked dbwalker, found the following errors: 1226:(error), totally I got 9 errors, sounds like each call Handler has one error, what is reason for the error and what action can I take?

Thanks a lot!

-----------------------------------------------

Running dbWalker version:3.0.89

Starting walk at:9/16/2005 7:17:07 AM

Local Unity Version=3.1(6.0)

------------------------------------------------

Handler Alias=SNC-Department-Eng

Jump to this call handler in the SA using this link: Open SA to this call handler

Text Name=SNC-Department-Eng

Voice name WAV file path= - handler has no voice name recorded -

Extension= -blank- This is OK, call handlers are not required to have an extension defined

Handler is assigned to language=English (United States)

Call handler associated with location object with alias=default

Call handler owner is a subscriber with an alias=EAdmin

Call handler recipient is a subscriber with an alias=Installer

After message action:

Set to go to call handler with alias=goodbyech

Schedule name=Weekdays

Menu key: 1

Set to go to call handler with alias=SNC-Administration-Eng

Menu key: 2

1226:(error) set to go to a missing call handler with an ObjectID={769D812C-F414-4E02-A788-6FB6D663A1F2}

You can try reselecting the one key action on the 'caller input' page for this call handler or subscriber and saving to clear this issue

Menu key: 3

Set to go to call handler with alias=ch_HPineda

Menu key: 4

Set to go to call handler with alias=ch_HTurbi

Menu key: 5

Set to go to call handler with alias=ch_NGomez

Menu key: 6

Set to go to call handler with alias=ch_MSNCSupervisor

Menu key: 7

Set to go to call handler with alias=SNC-3635-AfterHours

Menu key: 8

Set to go to call handler with alias=SNC-Department-Eng

Menu key: 9

Set to go to call handler with alias=SNC-Main-Greeting-Eng

Menu key: 0

Set to go to call handler with alias=SNC-0-Out

Menu key: *

set to go to the subscriber sign in conversation

Menu key: #

set to skip greeting

Greeting rule Standard

Set to go to call handler with alias=SNC-Operator

Greeting rule uses greeting WAV file found at:D:\CommServer\Stream Files\SNC-Department-Eng _Standard_MrGreeting_6db901d3.wav

Greeting rule Off Hours

set to take a message

Greeting rule uses greeting WAV file found at:D:\CommServer\Stream Files\mr_SNC-Department-Eng_Off Hours_70310.wav

Greeting rule Alternate

set to take a message

Greeting rule uses greeting WAV file found at:D:\CommServer\Stream Files\mr_SNC-Department-Eng_Alternate_40515.wav

Greeting rule Busy

set to take a message

Greeting rule uses greeting WAV file found at:D:\CommServer\Stream Files\mr_SNC-Department-Eng_Busy_6615.wav

Greeting rule Internal

set to take a message

Greeting rule uses greeting WAV file found at:D:\CommServer\Stream Files\mr_SNC-Department-Eng_Internal_54118.wav

Greeting rule Error

Set to go to call handler with alias=SNC-Main-Greeting-Eng

Greeting rule uses greeting WAV file found at:D:\CommServer\Stream Files\mr_SNC-Department-Eng_Error_36154.wav

Contact rule Alternate switch ID= 0

Contact rule Off Hours switch ID= 0

Contact rule Standard switch ID= 0

2 REPLIES
Cisco Employee

Re: unity 3.1(6) dbwalker 3.0 errors

Well, the output has your answer:

"You can try reselecting the one key action on the 'caller input' page for this call handler or subscriber and saving to clear this issue "

The user input key in question is mapped to something that's been deleted along the way so the link is "broken" - you need to go to the handler in question and reset the 1 key rule to go somewhere legal.

New Member

Re: unity 3.1(6) dbwalker 3.0 errors

Thanks, Jeff!

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