Hi, I had a staff member call today. he said his phone had the Voice Mail message light, but no message. But he did have an email message from Unity with the voice message attached(We are using Unified Messaging Accounts for this user. If the user pl...
Forum Posts
Ask Me Anything Forum - Drive to 15X Welcome to the Cisco Support Community Ask Me Anything discussion! Are you considering upgrading or migrating your UC applications to version 15.x, such as CUCM, CUC, IM&P? If you're looking to learn more about...
Hey. I got CUCM 11.5 License bin file. But cannot upload license to CUCM portal
HiWe have CMS for our meeting solution. Some users connect through Cisco Jabber and others connect through Web. the chats between theses users do not integrate and users that connect through jabber can not see the chats and converstaions of those use...
Hello Everyone, one of my clients currently have a CUCM cluster with 1 publisher and 6 subscribers, this cluster is running version 11.5.1 SU2. i am planning a refresh upgrade to version 14 using PCD. but before this upgrade, i am planning a minor up...
Hi,I am reading about Cisco Unity traces and may need a little help with this. The operator mailbox is receiving messages. I want to trace how a call is being routed to this mailbox. I know if a caller into Unity reaches the Opening Greeting and that...
Resolved! Restarting DRF Services
I just wanted to verify before I did it, that I can restart the DRF services on my CUCM 7.0 without disrupting anything but backups right? A job seems to be hanging and I can't configure anything because it says that a backup is in progress, even tho...
Hi,I have cucm 11.5.1 version and i would like to add missed call notifications to be sent to emails.Is there any solutions for that?Thanks in advance
I am attempting to establish a help desk hunt pilot utilizing CUC to play a welcome greeting before transferring the caller to the hunt pilot members. Current setup is CUBE ISR 4431 to CUCM CTI Route Point to CUC System Call Handler to playing the gr...
Hi all, I am not able to activate any service on subscriber and it shows me database failure, when I enter "utils dbreplication runtimestate" on publisher it shows me defining for the subscribers. Can someone help me in both issues?
The 0 operator mailbox is not monitored. By default all vm boxes had a 0 option that would put you into that call handler.I have changed the caller input for all vm boxes to ignore when someone presses 0, however calls are still being sent to it.How ...
I'm involved in the following setup illustrated below. I am Site 4. I have a SIP trunk via the CUBE to Site 1. Calls route between Site 4 and Site 1 with no problem. Is it possible to use Site 1 CUCM, to route calls from Site 4 to Sites 3 or 2? Is it...
Can I use a RS232/serial to USB converter to control the Cisco CS-DESKPRO with Crestron control? The Cisco Deskpro doesnt come with an RS232/serial port. Controlling to Ethernet is not an option for the project i am working on.
I have a trunk between cucm 6.1.5 and asterisk but when a call is made from cucm to asterisk it disconnects immediately it is picked (call from asterisk to cucm is ok). But it is working with cucm 10.5. I try route call from cucm 6.1.5 to 10.5 then c...
I want to know if certain DN's can forwarded with the called number. When Caller A DN (111) Calls User B DN(222) which forwards to User C DN(333) . I want Caller A to see DN(222) on caller ID instead of Call A's DN which is what we see typically (1...
