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Unity 4.0(3) to 4.2 voicemail

When upgrading unity are you able to backup via DIRT then install new OS and 4.2 and restore or do you have to go through upgrade process?

If so could someone by chance drop a brief outline of steps reqd to pull a fast and painless upgrade for voicemail only.

Thanks,

p.

  • Unified Communications Applications
1 REPLY
Cisco Employee

Re: Unity 4.0(3) to 4.2 voicemail

As noted in the DiRT help file, you _must_ restore to the _exact_ same version you backed up - you cannot backup a 4.0(3) system and restore it to a 4.2 system. Yes, you will have to either upgrade your 4.0(3) system and back it up then restore it to a 4.2 system or restore your 4.0(3) backup to a 4.0(3) clean install and then upgrade that to 4.2. You can't restore and upgrade in one step.

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