Unity 4.0(3) Upgrade from 3.1(5) User experience

[Ginger Dillon]

Hello -

I finally upgraded our Unity server from 3.1(5) to 4.0(3)! I have created a lessons learned doc, which is attached to this post. The environment before the upgrade was Cisco CallManager 3.3(3) SR4, Unity 3.1(5) with Win2K SP3, TSP 7.0(3), Unity Bridge 2.1, and Exchange 2000 voice connector 10.0 - unified messaging with off box Exchange 2000. The support I received from my account team, Cisco TAC, and this forum have been excellent throughout. If you would like a copy of my upgrade document, which ran 41 pages, email me separately and I can zip it to you.

Regards,

Ginger

[adignan]

Ginger,

Howdy. Can you e-mail me your upgrade doc? adignan@berbee.com

Regards

[tiam]

Hi Ginger,

Could you please send me a copy tiam_mm@yahoo.ca?

Thank you in advance!

tiam

[Ginger Dillon]

Hi -

I just emailed to you directly.

Sincerely,

Ginger

[jmujica]

Hi.

Could you please send me a copy to jose.mujica@netxar.com ??

Thanks in advanced,

-Jose

[Ginger Dillon]

Hi Jose -

Emailed to you. Best wishes for your successful upgrade! Also, following the upgrade, I would definitely apply SR1.

Sincerely,

Ginger

[BrianChernish]

Ginger,

I'd love to have a look at this document. I'm am getting ready to do the same upgrade. I'm not afraid of anything -- but this terrifies me!

Thanks...

Brian

bchernish@wsi-insurance.com

[Jim Augherton]

Ginger, I'd like a copy of your Lessons learned. I'll be doing the same but starting at 3.2.2.

Thanks Jim

jaughert@fccj.edu

[Ginger Dillon]

Hello -

Emailed out separately this afternoon! Best wishes for a successful upgrade :-)

Sincerely,

Ginger

[44golf58]

Greetings Ginger,

I too would like a copy of your upgrade doc. We are about to tackle a 3.1(2) to 4.0(3) upgrade, to a new server, and with a complete dial plan change...

Thanks,

Dave B.

dburge@netdsi.com

[Ginger Dillon]

Hi Dave -

Forwarded to you by separate email today.

Best wishes for your upgrade!

Sincerely,

Ginger

[hwilms]

Hi Ginger,

I will be performing a similar upgrade. Can you please send me your upgrade notes

hwilms@pa.eplus.com

Thank You - Harry

[Ginger Dillon]

Hi Harry -

On its way to you!

Sincerely, Ginger

[ilang]

Can you send me the doc as well. israel_lang@earthlink.net

Thanks

[mwadam]

Hate to ask, but your document has expired. Would you mind sending me a copy? adam.w.moore@verizon.com

Thanks!!!